IT Help Desk & Desktop Support


Joker IT Consulting’s proactive approach to Managed Services constantly refines your core infrastructure to minimize the need for desktop support. At the same time, we utilize enterprise-class computer support tools to support employee productivity efficiently and effectively.

IT Help Desk services provide computer support, troubleshooting, and issue resolution during normal office hours via telephone support, remote utilities, or onsite support. Our help desk services address your employees’ needs directly and immediately.

Joker IT Consulting delivers a full range of IT help desk services.

  • Remote or onsite diagnostic and solution identification
  • New computer set-up, configurations and upgrades
  • E-mail configuration and support
  • Software updates and maintenance
  • Hardware and software installation, configuration and upgrades
  • Internet connectivity issues
  • General maintenance and repairs
  • Crisis resolution
  • Virus control and removal

Never worry about IT again

Software is constantly updated with security improvements and bug fixes. We apply scheduled patches to your environment without disrupting your work to ensure the latest features are enabled.

On-site Field Services

If on-site help is needed, our qualified staff of field service engineers responds quickly to your location.